These general terms and conditions govern all use of gripoballs.com and in particular the product offers and sales on this website.

When you visit this website or buy a product on it, you agree to be bound by these terms and conditions.

1. BUYERS

All buyers agree to supply precise information with regard to their identity, address and other data required to access gripoballs.com and to update any modifications to this information. To benefit from access to the gripoballs.com, all buyers must be over the age of 18 and have a valid delivery address.

2. ORDERS

A binding sale between you as consumer and gripoballs.com as seller, governed by these terms and conditions, is concluded when you place an order on this website.

Your order shall be deemed placed when you complete the final step of the order process by clicking on “submit order”.

By submitting an order, you agree & accept terms and conditions, including all policies such as the Privacy Policy and return sections.

If happens that a product that you ordered is not available, we will inform you .

3. DELIVERY

All the deliveries are managed by GRIPOBALLS and will be done by Bpost or Postnl.

The delivery takes between 2-15 opening days.

Import Restriction, Taxes and Delivery Duties : The buyer is responsible for payment of import duties and taxes of any kind levied in his country of residence. The purchaser must obtain all relevant tax and customs information in advance from a local tax office. No returns are accepted if the reason given is a refusal to pay local taxes and customs import duties.

4. PAYMENT

Prepayment is required.

As soon as we get the payment, we will send the items.

The payment can be done by wire transfers or online using the international Paypal platform or credit card (Stripe).

5. RETURN POLICY

Respecting the consumer Law (LPCM of 6 April 2010), the buyer has 14 days to return it. The buyer is responsible of the return and will support all the cost of the return (transport, insurance, bank cost,...).

The items must be returned undamaged and unused in their package.

Returned items will be refunded excluding the cost of shipping.

The Address of return is :

GRIPOBALLS

Guy Charles

Avenue de la Liberté,152

1080 Bruxelles

Belgium

Tel : 0032498480983

Refund : Once your return has been received by the shop and it complies with our return policy, we will refund you by your original payment method.

6. OBLIGATIONS OF GRIPOBALLS

GRIPOBALLS is committed to availing CUSTOMERS of a professional & highly secure online platform and guaranteeing the high quality of products.

In the event of non-adherence by a Customer to these General Terms and Conditions, GRIPOBALLS reserves the right to suspend the account of the Customer concerned and/or to block the amounts involved up to settlement of the disagreement.

GRIPOBALLS is committed to protecting personal confidential data concerning CUSTOMERS.

7. OBLIGATIONS OF CUSTOMERS

- By registering with GRIPOBALLS, the Customer receives a unique ID and a strictly personal code, which he/she must keep confidential. The registered Customer only is authorised to use the GRIPOBALLS Platform by means of the ID and the personal access code. The Customer undertakes not to give any other person access to their ID or pseudonym for the GRIPOBALLS Platform. In the event that another person gains knowledge of this and accesses it, the Customer will inform GRIPOBALLS immediately.

- For any first purchase, GRIPOBALLS might proceed to validate the identity of the Buyer with the aim of uncovering any fraud. In the absence of the information required by GRIPOBALLS being supplied, and in the context of validation of identity, GRIPOBALLS may cancel the transaction effected by the Buyer.

- The Buyer must ensure that he/she, or a delegated person, are present to accept the delivery.

- The Buyer’s silence on receipt of the Product will confirm that it conforms to the order. If this conformity is contested, the Buyer must directly inform GRIPOBALLS.

8. RESPONSIBILITY

Except for gross negligence or intentional negligence on their part, GRIPOBALLS may not be held responsible for any damages which may be experienced by a Customer, particularly: Loss of operations or information. GRIPOBALLS may not be held responsible for any malfunction, breakdown, delay or interruption to access to the Internet network.

In any event, the responsibility of GRIPOBALLS will be financially limited to the equivalent of the selling price.

9. GENERAL PROVISIONS

GRIPOBALLS has the power to modify these General Terms and Conditions with regard to the development of its range on the market. Occasionally GRIPOBALLS may change the code, telephone number, carry out a de-numbering, interrupt service for operational or maintenance reasons or in the event of an emergency or force majeure.

Personal data relating to CUSTOMERS are collected, registered and stored in accordance with the provisions of the law of 8 December 1992 with regard to the handling of data of a personal nature on the Internet, such as modified by the law of 11 December 1998, commuting directive 95/46/EC of 24 October 1995 of the European Parliament. CUSTOMERS have access and rectification rights as set out by the law with regard to responsibility for the GRIPOBALLS platform.

Invalidation of one or more clauses of the General Terms and Conditions of use will not lead to cancellation of these.

10. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.

You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.

You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content.

11. PROTECTION OF PERSONAL DATA

The GRIPOBALLS site is registered with the Commission for the Protection of Privacy (CPVP). We would remind you that personal information collected during registered transactions are subject to automated handling. Registered data are used to respond to different online services offered by gripoballs.com and by approving these general terms and conditions of use, the Customer gives his agreement to the said use of data concerning him. The Customer is also informed that his/her authorisation will be requested when transmitting the said data to partner CUSTOMERS of GRIPOBALLS. In any event, in the context of adherence to the law of 8 December 1992 relating to the handling of data of a personal nature on the Internet, the GRIPOBALLS Customer has rights of access, rectification and opposition to the data concerning him/her directly on the Internet site via his account and the heading “CONTACT “ or by post by writing to GRIPOBALLS – Guy Charles – Avenue de la Liberté,152 – 1080 BRUXELLES - Belgium, indicating surname, first name and e-mail address. The Customer may access information concerning him/her and proceed to make modifications deemed necessary using the “CUSTOMER” areas, directly accessible on the site.

12. APPLICABLE LAW – COMPETENT JURISDICTION

These General Terms and Conditions are subject to Belgian law. Any legal action with a Customer acting in a professional capacity and arising from the occasion of his interpretation and/or his execution, is the domain of the commercial tribunal in Bruxelles. For any other legal action, the parties attribute excusive competence to the tribunals of the legal quarter in Bruxelles.

PRIVACY POLICY

The GRIPOBALLS site is registered with the Commission for the Protection of Privacy (CPVP).

We would remind you that personal information collected during registered transactions are subject to automated handling. Registered data are used to respond to different online services offered by gripoballs.com and by approving these general terms and conditions of use, the Customer gives his agreement to the said use of data concerning him.

The Customer is also informed that his/her authorisation will be requested when transmitting the said data to partner CUSTOMERS of GRIPOBALLS. In any event, in the context of adherence to the law of 8 December 1992 relating to the handling of data of a personal nature on the Internet, the GRIPOBALLS Customer has rights of access, rectification and opposition to the data concerning him/her directly on the Internet site via his account and the heading “CONTACT “ or by post by writing to GRIPOBALLS – Guy Charles – Avenue de la Liberté,152 – 1080 Bruxelles - Belgium, indicating surname, first name and e-mail address.